Privacy Policy

1. General Information on Data Processing

You can visit our website without providing any personal information. We only store non-personal access data (e.g., the name of your Internet service provider, the page you came from, and the name of the file you requested). This data is used solely to improve our website.

We collect personal data only if you voluntarily provide it to us, e.g., when placing an order, creating an account, subscribing to a newsletter, or contacting us. Data processing is based on Article 6(1)(b) of the GDPR (performance of a contract) or Article 6(1)(a) of the GDPR (consent).

2. Data Processing and Data Disclosure

We share necessary data with service providers to fulfill our contractual obligations (e.g., shipping, payment processing). For example, your email address is shared with shipping carriers so that you can track your shipment. We will not share your data for marketing purposes without your express consent.

Disclosure to shipping service providers:

3. Data Security

We transmit your personal data via a secure SSL connection. We implement technical and organizational security measures to protect your data against loss, tampering, or unauthorized access.

4. Cookies

Our website uses cookies. You can disable cookies in your browser at any time. For details about the cookies and services we use, please see our cookie banner or visit:

https://leeze.de/policies/terms-of-service#reopenBanner

Technically necessary cookies (e.g., from Shopify and Pandectes) are used to ensure the website functions properly. Performance and marketing cookies (e.g., Google Analytics, Facebook Pixel, AWIN) are only activated with your explicit consent.

5. Web Analytics and Tracking

Google Analytics 4
This website uses Google Analytics 4. Data processing is based on your consent in accordance with Article 6(1)(a) of the GDPR. Google processes IP addresses, among other things, in an anonymized form.
Further information: https://policies.google.com/privacy

Google Ads / DoubleClick
We use Google Ads conversion tracking and Google Marketing Platform (DoubleClick) to measure the effectiveness of our advertising.
More information: https://policies.google.com/technologies/ads

Facebook Pixel
We use Facebook Pixel from Meta Platforms Ireland Ltd. to measure the performance of our ads.
More information: https://www.facebook.com/about/privacy

AWIN Affiliate Tracking
Our website is connected to the AWIN AG affiliate program. Cookies are set when you visit our site via an affiliate link.
More information: https://www.awin.com/de/datenschutzerklarung

Microsoft Clarity
We use Microsoft Clarity to analyze user behavior on our website. No personal data is collected.
More information: https://privacy.microsoft.com/de-de/privacystatement

6. ChatBot homie (AI-powered customer service)

We use the "homie" chatbot from baoo Technologies GmbH to provide product-related advice. homie does not collect any personal data. Users can ask questions anonymously. Entering personal data is not required and must be avoided in accordance with the Terms of Use.

If personal data has nevertheless been entered, please contact: support@yourhomie.ai
Privacy Policy: https://yourhomie.ai/datenschutz

7. Messaging Services

If you contact us via WhatsApp, Facebook Messenger, or similar services, we will process your data for the purpose of communication. Please refer to the respective privacy policies of the messaging service providers:

8. Newsletters and Form Features

Newsletter via Shopify Email
When you subscribe to our newsletter, we use your email address to send you regular updates. The newsletters are sent via Shopify Email. We use open and click tracking in the newsletters to optimize content. You may revoke your consent at any time.

Shopify Forms
We use Shopify Forms for newsletter sign-ups and other forms. The data you enter (e.g., name, email address) is stored and processed in our Shopify system.

Legal basis: Article 6(1)(a) of the GDPR (Consent)

9. Payment Methods

We use the following providers to process payments:

  • PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A.): When you select this payment method, payment details will be transmitted to PayPal.
    Privacy Policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

  • Shopify Payments (Stripe): Includes credit card, Klarna, Apple Pay, and Google Pay. The provider is Stripe Inc. via Shopify International Ltd.
    More information: https://www.shopify.com/legal/privacy

  • Bank transfer: When you select this payment method, we will store the payment information required for billing.

Legal basis: Article 6(1)(b) of the GDPR

10. Post-Purchase Survey (Zigpoll)

After your purchase, we may display a survey to gather feedback on your order or your shopping experience. This survey is integrated via Zigpoll (Zirra LLC, USA).

  • Participation is voluntary.

  • You may enter text voluntarily; please do not include any personal information.

  • The processing is based on our legitimate interest (Art. 6(1)(f) GDPR) in improving our services.

Zigpoll Privacy Policy: https://www.zigpoll.com/privacy

11. Translation

We use the Weglot translation service to make our website available in multiple languages. The provider is Weglot SAS, 7 Cité Paradis, 75010 Paris, France.

When you visit our website, website content and technical access data—in particular your IP address—may be transmitted to Weglot so that the appropriate language version of the website can be provided and delivered. This processing is based on our legitimate interest in providing a user-friendly, multilingual presentation of our online services in accordance with Article 6(1)(f) of the GDPR.

Weglot processes the data on our behalf. We have a data processing agreement with Weglot in accordance with Article 28 of the GDPR. Weglot may engage subprocessors to provide the service.

For more information about data processing by Weglot, please refer to Weglot’s Privacy Policy.

12. Retention period

We store personal data only for as long as is necessary to fulfill the respective purposes or as required by legal retention obligations.

  • Contract and tax-related data: up to 10 years

  • Newsletter data: until consent is withdrawn

  • Tracking data: as provided by the respective providers (see above)

13. Your Rights

You have the right to:

  • Right of access (Art. 15 GDPR)

  • Rectification (Art. 16 GDPR)

  • Erasure (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Objection/Withdrawal (Art. 21 GDPR)

  • Data Portability (Art. 20 GDPR)

Please contact info@leeze.de or write to:

Leeze GmbH
Hohenholter Str. 25
48329 Havixbeck
Tel.: +49 (0) 2507 - 5499699

14. Withdrawal of Consent

You may revoke any consent you have given us at any time, effective for the future. To do so, please contact us, for example, by email at info@leeze.de.

15. Right to File a Complaint with Regulatory Authorities

You have the right to file a complaint with a data protection supervisory authority:

State Commissioner for Data Protection and Freedom of Information, North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Tel.: 0211/38424-0
Email: poststelle@ldi.nrw.de