Terms of service
General Terms and Conditions of Leeze GmbH
For the business relationship between you (consumer) and Leeze GmbH, Hohenholter Str. 25, 48329 Havixbeck, Germany, the following general terms and conditions (GTC) apply exclusively in the version valid at the time of the order. Leeze GmbH does not recognize deviating conditions unless Leeze GmbH has expressly agreed to their validity in writing. "Consumer" within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose that can be attributed neither to their commercial nor their self-employed professional activity.
(2) contract partner
The purchase contract is concluded with Leeze GmbH, Hohenholter Str. 25, 48329 Havixbeck, Germany, commercial register: HRB 13696, District Court of Coesfeld. You can reach our customer service for questions, complaints and complaints from Monday to Friday during telephone hours on +49 2507 5499699 or by e-mail.
(3) Conclusion of contract
With your order, you make a legally binding offer to conclude a contract with Leeze GmbH. The purchase contract is concluded when Leeze GmbH accepts your offer by shipping the goods. The automatically generated confirmation e-mail after receipt of the order does not represent a declaration of acceptance on the part of Leeze GmbH. This e-mail only confirms that Leeze GmbH has received your offer. The transmission of account data by e-mail for the purpose of prepayment also does not constitute a declaration of acceptance on the part of Leeze GmbH.
(4) contract text
The contract text is saved. The specific order data of your order can be found in the confirmation of receipt that you will receive from Leeze GmbH by e-mail. You can view or download the General Terms and Conditions of Leeze GmbH at any time on this page.
(5) Contract language
The contract can be concluded in German or English.
(6) Right of withdrawal
(6. 1) Cancellation policy
You have the right to withdraw from this contract within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods or has.
(6 2) Revocation
To exercise your right of withdrawal, you must
Hohenholter Str. 25
Phone: +49 2507 5499699
Email: info@leeze. en
by means of a clear explanation (e.g. B a letter sent by post or an e-mail) about your decision to withdraw from this contract. You can use the attached model cancellation form, which is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.
(6. 3) Consequences of revocation
If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a different method of delivery than that provided by have chosen the cheapest standard delivery offered to us) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods towithout undue delay and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract
Hohenholter Str. 25
return or hand over. The deadline is met if you send back the goods before the period of fourteen days has expired. The cost of returning the goods is borne by the buyer.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
(6. 4) Exclusion/expiry of the right of withdrawal
The right of withdrawal does not apply to the delivery of goods,
- if you are not a consumer within the meaning of § 13 BGB.
- which are not prefabricated and for the production of which an individual selection or determination by you is decisive or which are clearly tailored to your personal needs.
- for sound or video recordings or computer software in a sealed package if the seal has been broken after delivery.
(6. 5) Contractual regulation regarding the return costs in the event of cancellation
If you make use of your right of withdrawal, in accordance with § 357 para. 2 BGB, according to which you have to bear the regular costs of returning the goods if the goods delivered correspond to those ordered.
(7) Prices and shipping costs
All prices are in euros and include the statutory VAT of 19% in Germany.
The shipping costs incurred are not included in the purchase price. They can be accessed under the following link (on our website or in the respective offer). The shipping costs are shown separately during the ordering process and are to be borne by you in addition.
Leeze GmbH is not obliged to exchange faultless goods. Leeze GmbH will usually fulfill your exchange request as far as this is possible. Leeze GmbH can charge additional shipping costs for new shipments due to exchanges. Your right of withdrawal (cf. 6. ) is in no way limited or excluded by this provision.
Unless otherwise agreed, delivery will be made to the delivery address you specified. Information about the delivery date are not binding.
In individual cases, Leeze GmbH offers you that a product that is not available at first can be sent later if it is available (subsequent delivery). You pay no additional shipping costs or cash on delivery fees for the subsequent delivery. We do not send the goods before receiving the payment.
(10) payment options
At Leeze GmbH you can make payments throughout Germany via PayPal, Shopify Payments (VISA, MasterCard, Maestro, American Express, Shop Pay, Apple Pay, Google Pay, eps transfer, iDeal, Klarna invoice, SOFORT transfer), Pay SEPA direct debit mandate, invoice and prepayment. Payment by invoice is not possible for first-time customers. Leeze GmbH reserves the right to exclude or exclude the payment methods invoice and direct debit for existing customers. for individual orders.
When paying in advance, you pay in advance directly to Leeze GmbH's account. It should be noted that in the case of advance payments (particularly from abroad) Bank charges are to be borne by you. The full invoice amount must be received by Leeze GmbH.
(11) Maturity and delay
The purchase price is due immediately upon conclusion of the contract. When paying by invoice, the invoice contains the due date. If you are in default of payment, Leeze GmbH is entitled to charge default interest.
(12) Dunning fees
If you do not pay a due purchase price claim of Leeze GmbH despite the first reminder, Leeze GmbH is entitled to charge for the second reminder to demand a reminder fee of EUR 5.00.
(13) offsetting, right of retention
You only have the right to offset if your counterclaims have been legally established or recognized by Leeze GmbH. You are only authorized to exercise a right of retention to the extent that your counterclaim is based on the same contractual relationship.
(14) Retention of title
The goods remain the property of Leeze GmbH until full payment has been made.
(15) Warranty and Guarantee
Leeze GmbH is liable for material and legal defects in accordance with the applicable statutory provisions. This applies to carbon parts as well as other items. Your warranty claims are initially limited to supplementary performance (elimination of defects or replacement delivery). If the supplementary performance fails, you have the right to a price reduction or withdrawal. The guarantee and warranty provisions of the manufacturer also apply. The instructions for use and recommendations must be observed. Warranty claims are excluded for damage caused by improper use (e.g. B exceeding weight limits, off-road use of a road bike), inadequate maintenance, weather conditions/acts of God and falls/accidents. In the case of carbon parts in particular, liability for damage caused by cleaning agents or care products such as e.g. B chain cleaners were generated. We recommend the use of rinsing water and benzine.
There is only an additional guarantee for the goods delivered by Leeze GmbH if this has been expressly given for the respective article.
Unless otherwise stated below, claims for damages - regardless of the legal grounds - are excluded. Leeze GmbH is therefore not liable for damage that has not occurred to the delivery item itself; in particular, Leeze GmbH is not liable for lost profits or other financial losses. Insofar as the liability of Leeze GmbH is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
The above limitation of liability does not apply if the cause of the damage is based on intent or gross negligence or there is injury to life, body or health. Furthermore, the limitation of liability does not apply if you assert claims from Sections 1 and 4 of the Product Liability Act. Furthermore, the limitation of liability does not apply in the event of a breach of an essential contractual obligation or if Leeze GmbH has assumed a guarantee for the quality of the item.
(17) Governing Law/Jurisdiction
For all contracts concluded with us, the application of the law of the Federal Republic of Germany applies as agreed. The Vienna UN Convention on the International Sale of Goods is excluded. If the customer's usual place of residence is not in Germany, but in another EU country and the national provisions there specify further consumer protection rights than German law, the national provisions of the customer's usual place of residence apply (Art. 6 para. 2 Rome I Regulation).
Our offer contains links to external websites over which we have no influence. Therefore we cannot assume any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent control of the content of the linked pages is not reasonable without concrete evidence of an infringement. As soon as we become aware of legal violations, we will remove such links immediately.
Hohenholter Str. 25
Phone: +49 2507 - 5499699
Email: info@leeze. en
Commercial register: HRB 13696, district court of Coesfeld
Managing director: Florian Otterpohl, Frank Decker
VAT ID no. : DE 281 729 072