Terms and Conditions
Terms and Conditions of Leeze GmbH
(1) Scope
The business relationship between you (the consumer) and Leeze GmbH, Hohenholter Str. 25, 48329 Havixbeck, Germany, is governed exclusively by the following General Terms and Conditions (GTC) in the version valid at the time of the order. Leeze GmbH does not recognize any deviating terms and conditions unless Leeze GmbH has expressly agreed to their validity in writing. "Consumer" within the meaning of these Terms and Conditions is any natural person who enters into a legal transaction for a purpose that cannot be attributed to their commercial or self-employed professional activity.
(2) Contracting Party
The purchase agreement is concluded with Leeze GmbH, Hohenholter Str. 25, 48329 Havixbeck, Germany, Commercial Register: HRB 13696, Coesfeld Local Court. You can reach our customer service for questions, complaints, and claims Monday through Friday during business hours by calling +49 2507 5499699 or by email.
(3) Conclusion of the Contract
By placing your order, you are submitting a legally binding offer to enter into a contract with Leeze GmbH. The purchase contract is concluded when Leeze GmbH accepts your offer by shipping the goods. The automatically generated confirmation email sent after receipt of your order does not constitute a declaration of acceptance by Leeze GmbH. This email solely confirms that Leeze GmbH has received your offer. The transmission of account details via email for the purpose of prepayment also does not constitute a declaration of acceptance by Leeze GmbH.
(4) Text of the contract
The contract text will be saved. You can find the specific details of your order in the order confirmation you receive via email from Leeze GmbH. You can view or download Leeze GmbH’s Terms and Conditions at any time on this page.
(5) Language of the contract
The contract may be concluded in German or English.
(6) Right of Withdrawal
(6.1) Cancellation Policy
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.
(6.2) Cancellation
To exercise your right of withdrawal, you must notify us
Leeze, LLC
25 Hohenholter Street
48329 Havixbeck
Germany
Phone: +49 2507 5499699
Email: info@leeze.de
by means of a clear statement (e.g., a letter sent by mail or an email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form , although this is not required.
To meet the deadline for cancellation, it is sufficient for you to send notification of your intention to cancel before the cancellation period expires.
(6.3) Consequences of withdrawal
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your cancellation of this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return the goods immediately, and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract, to
Leeze, LLC
25 Hohenholter Street
48329 Havixbeck
Germany
return or hand over. The deadline is met if you ship the goods before the fourteen-day period expires. The buyer is responsible for the cost of returning the goods.
You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to ascertain their nature, characteristics, and functioning.
(6.4) Exclusion/Expiration of the Right of Withdrawal
The right of withdrawal does not apply to the delivery of goods,
- if you are not a consumer as defined in Section 13 of the German Civil Code (BGB).
- that are not prefabricated and whose production requires a specific selection or determination on your part, or that are clearly tailored to your personal needs.
- for audio or video recordings or computer software in sealed packaging, if the seal has been broken after delivery.
(6.5) Contractual provisions regarding return shipping costs in the event of cancellation
If you exercise your right of withdrawal, the following agreement applies in accordance with Section 357(2) of the German Civil Code (BGB), under which you are responsible for the standard costs of returning the goods if the delivered goods correspond to those ordered.
(7) Prices and Shipping Costs
All prices are listed in euros and include the 19% value-added tax required by German law.
Shipping costs are not included in the purchase price. They can be viewed by clicking the following link (available on our website or in the respective offer). Shipping costs will be shown separately during the ordering process and are your additional responsibility.
(8) Exchange
Leeze GmbH is not obligated to exchange goods that are in perfect condition. Leeze GmbH will generally honor your request for an exchange, provided this is possible. Leeze GmbH may charge additional shipping costs for reshipping in connection with an exchange. This provision does not in any way limit or exclude your right of withdrawal (see Section 6).
(9) Delivery
Unless otherwise agreed, delivery will be made to the shipping address you provided. Any information regarding the delivery time is non-binding.
In certain cases, Leeze GmbH offers to ship a product that is initially out of stock at a later date once it becomes available (backorder). You will not be charged any additional shipping costs or cash-on-delivery fees for backorders. We do not ship the goods until payment has been received.
(10) Payment Options
At Leeze GmbH, you can pay throughout Germany via PayPal, Shopify Payments (VISA, MasterCard, Maestro, American Express, Shop Pay, Apple Pay, Google Pay, eps bank transfer, iDeal, Klarna invoice, SOFORT bank transfer), SEPA direct debit, invoice, and prepayment. Payment by invoice is not available for first-time customers. Leeze GmbH reserves the right to exclude invoice and direct debit as payment methods for existing customers or to decline them for individual orders.
When paying in advance, you make the payment directly to Leeze GmbH’s bank account. Please note that for advance payments (especially those made from abroad), you may be responsible for any bank fees. The full invoice amount must be received by Leeze GmbH.
(11) Due Date and Default
The purchase price is due immediately upon conclusion of the contract. If payment is made by invoice, the invoice will specify the due date. If you are late in making payment, Leeze GmbH is entitled to charge late payment interest.
(12) Late fees
If you fail to pay an outstanding purchase price owed to Leeze GmbH despite having received a first reminder, Leeze GmbH is entitled to charge a reminder fee of EUR 5.00 for the second reminder.
(13) Set-off, Right of Retention
You are entitled to set off claims only if your counterclaims have been legally established or acknowledged by Leeze GmbH. You are authorized to exercise a right of retention only to the extent that your counterclaim is based on the same contractual relationship.
(14) Retention of Title
The goods remain the property of Leeze GmbH until full payment has been received.
(15) Warranty and Guarantee
Leeze GmbH is liable for material defects and defects of title in accordance with the applicable statutory provisions. This applies to both carbon parts and other items. Your warranty claims are initially limited to subsequent performance (rectification of defects or replacement). If subsequent performance fails, you have the right to a price reduction or to rescind the contract. In addition, the manufacturers’ warranty and guarantee provisions apply. The instructions for use and recommendations must be strictly observed. Warranty claims are excluded for damage caused by improper use (e.g., exceeding weight limits, off-road use of a road bike), insufficient maintenance, weather conditions/force majeure, and falls/accidents. In particular, for carbon parts, liability is excluded for damage caused by cleaning agents or care products such as chain cleaners. We recommend using dish soap and water or mineral spirits.
An additional warranty applies to goods supplied by Leeze GmbH only if such a warranty has been expressly provided for the specific item.
(16) Liability
Unless otherwise specified below, claims for damages—regardless of the legal basis—are excluded. Leeze GmbH is therefore not liable for damages that have not occurred to the delivered item itself; in particular, Leeze GmbH is not liable for lost profits or other financial losses. To the extent that Leeze GmbH’s liability is excluded or limited, this also applies to the personal liability of employees, representatives, and vicarious agents.
The foregoing limitation of liability does not apply if the cause of the damage is based on willful misconduct or gross negligence, or if there is injury to life, limb, or health. Furthermore, the limitation of liability does not apply if you assert claims under Sections 1 and 4 of the Product Liability Act. Furthermore, the limitation of liability does not apply in the event of a breach of a material contractual obligation or if Leeze GmbH has provided a warranty regarding the quality of the item.
(17) Governing Law/Jurisdiction
The law of the Federal Republic of Germany shall apply to all contracts concluded with us. The Vienna Convention on the International Sale of Goods is excluded. If the customer’s habitual residence is not in Germany but in another EU member state, and the national provisions of that state provide for consumer protection rights beyond those under German law, the national provisions of the customer’s habitual residence shall apply (Art. 6(2) of the Rome I Regulation).
(18) Links
Our website contains links to external third-party websites over whose content we have no control. Therefore, we cannot assume any liability for this third-party content. The respective provider or operator of the linked sites is always responsible for their content. The linked sites were reviewed for potential legal violations at the time the links were created. No illegal content was apparent at the time the links were created. However, continuous monitoring of the content of the linked pages is not reasonable without concrete evidence of a legal violation. If we become aware of any legal violations, we will remove such links immediately.
Provider Information
Leeze, LLC
25 Hohenholter Street
48329 Havixbeck
Germany
Phone: +49 2507 – 5499699
Email: info@leeze.de
Company headquarters: Havixbeck
Commercial Register: HRB 13696, Coesfeld Local Court
Managing Directors: Florian Otterpohl, Frank Decker
VAT ID No.: DE 281 729 072
